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1 / Q: Do you offer refunds?

A: Unfortunately, we do not offer refunds at KimchiKloset. We take pride in maintaining a no-refund policy to ensure transparency and fairness to all our customers.

2 / Q: What if I'm unsure about the sizing or have questions about a specific item?

We have sizing listed for all of our products to help you make an informed decision. If you have any questions about sizing or specific items, please don't hesitate to contact our customer support team. We'll be happy to assist you and provide any additional information you may need.

3 / Q: What happens if my package is lost or damaged during transit?

A: We strive to ensure that your package arrives safely. However, in the unfortunate event that your package is lost or damaged during transit, please contact our customer support team immediately. We will work with the shipping carrier to investigate the issue and find a suitable resolution.

Please note that this FAQ is subject to change, and we encourage you to refer to our website for the most up-to-date information regarding our policies and procedures. If you have any further questions or concerns, don't hesitate to reach out to our dedicated customer support team. We appreciate your understanding and support as we strive to provide you with the best Korean fashion experience possible.

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